1. INVITATION TO BID FOR PROCUREMENT OF CONSULTANCY SERVICE UPTAKE AND BARRIERS OF YOUTH FRIENDLY SERVICES (YFS) IN HEALTH POST SETTINGS -Addis Ababa (July 22nd 2024)
Amref Health Africa, the largest African led international organization on the continent, provides training and health services to over 30 countries in Africa. Founded in 1957 as the Flying Doctors of East Africa to bring critical health services to remote communities, Amref Health Africa now delivers preventative, community- based health care. With a focus on women and children, Amref Health Africa manages a full range of medical and public health programs tackling the most critical health challenges facing country focusing on three key programmatic areas: Reproductive, Maternal, Neonatal and Child Health (RMNCH); Water, Sanitation and Hygiene (WASH) and Communicable and Non-communicable Diseases. Gender and human resources for health are crosscutting, reflected throughout the organization’s health portfolio. Our organization also engages in clinical outreach interventions and emergency programs including nutrition and resilience building of affected the continent: maternal and child care, HIV & TB, malaria, clean water and sanitation and surgical and clinical outreach.
Amref Health Africa partners with the Government of Ethiopia and local stakeholders to implement a diversified health project portfolio throughout the communities. In 2017, our programs supported 174districts, 390 health facilities and 27 health science institutions, reaching 1.6 million beneficiaries, 29,654 health professionals and 17,792 health extension workers and health development agents.
Amref Health Africa has projects in Addis Ababa, Afar, Amhara, Benishangul-Gumuz, Gambella, Oromia, SNNP, Ethiopia Somali regions and nationwide health systems strengthening interventions focusing the capacity building of the National Health Extension Program.
About You
Amref Health Africa, Ethiopia office intends to invite all interested and eligible bidders by this bid invitation for the PROCUREMENT OF CONSULTANCY SERVICE UPTAKE AND BARRIERS OF YOUTH FRIENDLY SERVICES (YFS) IN HEALTH POST SETTINGS:
All firms organized and licensed under the laws of Ethiopia that qualify to bid are invited to participate in this bid and have to fulfil the following requirements All firms should have the below documents and have to fulfil the following requirements:
- Bidders should have a valid and renewed trade license for the year;
- Bidders should be VAT registered only
- Only technically qualified firms will be considered for financial evaluation
- Financial offer currency must be in ETB (Ethiopian Birr).
Required Skills
- Analytical skills
- Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
- Communication
- Financial reporting
- Data collection and Analysis
Desired Skills
- Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
- Communication
- Data collection and Analysis
How to Apply
- The deadline for submission of the proposals is on or before 22nd July 2024 at 10:00 a.m. and all interests/applications must be submitted through the secured email address: Tender.Ethiopia@amref.org using the subject line: “Youth Service Uptake”
- All technical documents should be submitted to the secured e-mail tender.ethiopia@amref.organd no need of submitting technical proposal in hardcopy but the Financial Proposal should be submitted in hardcopy to Amref Health Africa.
- For only clarification request before bid submission date please use Amref_ETProcurement@amref.org. (only for clarification request)
- Submissions that are received by Amref Health Africa after the deadline indicated above, for whatever reason, shall not be considered for review.
The aforementioned Office reserves the right to accept or reject any or all bids
2. Invitation To BID For Procurement Of Consultancy Service Uptake And Barriers Of Youth Friendly Services (YFS) In Health Post SETTINGS
About Amref Health Africa:
Amref Health Africa is the largest African-based and led international health development organization serving over 30 million people annually across 35 countries in sub-Saharan Africa. Strategically engaging with communities, governments, and local partners for the past 65 years, we work through our European and North American network of sister organizations on program implementation, advocacy, fundraising and partnership. Our subsidiaries include Amref Flying Doctors, Amref Enterprises Limited, and the Amref International University.
Our organization is driven by its vision to bring lasting health change in Africa and its mission to catalyze and drive community-led and people-centered health systems while addressing social determinants of health. Amref believes that the power to transform Africa’s health lies within its communities, and therefore strives to ensure that health systems are functioning at an optimal level and communities are empowered to hold these systems accountable for the delivery of high-quality and affordable health care.
Amref has been active in Ethiopia since the 1960s and became fully operational as of 2002. We have been partnering with the Ethiopian government and local communities to co-create solutions and implement diverse health and development project portfolios throughout the country for over twenty years. Aligning with the national Health Sector Transformation Plan II (HSTP II), we work to ensure health equity by serving women and children, reaching the most disadvantaged, inaccessible communities including pastoralist communities and placing an emphasis on youth development.
Our programs are designed to support community level interventions while strengthening health systems at the regional and national levels. With an integrated and multi-sectoral approach, Amref strategically addresses cross-cutting issues through these programmatic focus areas. For more information, visit our website www.amref.org.
Background: interventions on youth friendly services
Amref has been intervene on youth friendly services through Reach, Expand & Access Community Health (REACH) and Packard and Lucile projects since 2015. Amref health Africa was implementing a project entitled “Enhancing reproductive health care quality to accelerate utilization of family planning services”/Quality is not as costly as you think (Q-CAT) at health post level. The project has been implemented in two phases. Phase one, which was launched in January, 2015 to enhance reproductive health care quality to accelerate utilization of family planning services have been designed and implemented in Oromia region, Jimma and East wollega zones focusing on 160 health posts. The ultimate outcome of the project was to increased access to quality community based reproductive health/ FP services. In phase II the extension of first phase has been implemented in the same geographical location by adding 40 more health posts, a total of 200 health posts. Specifically, this project was implemented in Jimma Zone: Dedo, Mancho, Shebe Sombo and Seka Chokorsa districts and East Wollega Zone: Diga, GutoGida and Leka Dulecha districts. In phase three, the project was to increased access to quality community based reproductive health service with intended outcomes of quality of care for FP institutionalized, stakeholder’s engagement and scaled at health post level.
RACH is an integrated Sexual & Reproductive Health & Rights (SRHR); Menstrual Hygiene Management (MHM); Water, Sanitation & Hygiene (WASH) and Nutrition project which is implemented through partnership between Engender Health, Amref Health Africa and DKT Ethiopia through funding obtained from EKN (Embassy of the Kingdom of the Netherlands). The project will be operational for four years (June 2022-June 2026) at Oromia region, Jimma and Borena zones. The overall goal of the REACH project is to ensure Youth, Maternal Health, WASH, and Nutrition needs are fulfilled in Borena and Jimma Zones of Oromia Regional state, Ethiopia through integrated programming with Specific objectives; (i) Women and Young people to demand and use SRHR/MHM, WASH and Nutrition services, (ii) Improve schools and the surrounding community’s support for women and young people to demand and use REACH services, (iii) Ensure the availability of high quality REACH services, products and infrastructures to schools, and households in the surrounding communities, and (iv) Enhance enabling environment, learning & scale up.
Training Objectives:
Rationale or purposes of the Operational Research (OR):
The purpose of this operational research is to produced evidence on service uptake and barriers of Youth friendly Services (YFS) in health post Settings and to inform decision or reprogramming. The information gained from the research will also inform policy briefs.
General objective:
To assess the implementation and performance of youth-friendly health service delivery at the health post level in Jimma zones.
Specific objectives:
- Identify facilitators and barriers experienced during the implementation of the YFS at health post level
- Evaluate the performance/service uptake of the youth-friendly service (YFS) at the health post level
- Assess the quality of care provided including client satisfaction with the services
- Assess the cost-effectiveness of the model
Geographic coverage for this operational research
Jimma zone including Seka Chekorsa, Shabe, Dedo, Mencho, Omo Nada, and Nide Gibe with selective districts for comparison.
Methodology:
Proposed Methodology
The consultant is expected to propose a scientifically sound methodology that best suits the research objective. Amref is open to considering the consultant’s suggestions.
The research methodology should include an appropriate sampling approach with robust data collection and quality assurance processes. The methodology should not only inform program decision-makers from a programmatic and scientific perspective, but also generate findings that are suitable for publication in a peer-reviewed journal.
The goal is to develop a research approach that is both rigorous and practical, providing Amref with the information needed to make evidence-based decisions, while also producing outputs that contribute to the broader scientific literature in this domain.
Specific tasks to be done by the consultant
The below listed will include main activities to follow:
- Meet Amref Health Africa in Ethiopia head office to present the work plan as per the tasks required as per the terms of reference (ToR).
- Review key databases and or researches and other relevant documents like project reports, documented data …etc including but not limited to develop the introduction, frameworks and methods will used.
- All reviewed databased should be included in standard referencing software’s preferably endnote program (also share will shared the databases used to Amref for reviewing)
- The firm should get approvals from Amref M&E department on the body of the content, introduction, framework/s and methods used before starting the final tool development.
- Develop the final tool as per the agreed introductions, frameworks and methods.
- Meet Amref Health Africa in Ethiopia head office and project staff at the beginning and at the end of the field work for inception report and debriefing.
- Discuss with Amref program development/program/project managers and M&E staffs
- Identify key partner for interviews from the government and private sectors at all levels
- Develop protocol that clearly defines the methodologies for sampling/ disaggregated by district/urban, data collection, entry, cleaning, compilation, analysis of data and report writing (Approvals required from Amref M&E department) and so that Amref health Africa will have a mandate to follow the process directly or indirectly.
- Recruit qualified data collectors and train evaluation team and pre-test data collection tools;
- The team compositions for the data collectors have to be very well qualified and who has an experience in both quantitative and qualitative research.
- Coordinate data collection, processing, analysis, management and reporting;
- Conduct a final debriefing at an Amref health Africa Ethiopia Office
- Develop and submit final report incorporating all comments given by Amref Health Africa Ethiopia and datasets.
Period for Submission and deliverables
- The consultancy firm or team should follow the overall time frame of 45 calendar days starting from signing of the agreement to the finalization of report (incorporating all changes and requests from Amref).
- The consultancy firm will submit and present the inception report that clearly defines the methodologies for sampling and data collection tools in the first week following signing the contract. Final data collection tools will be annexed to the protocol and address the feedbacks in the second week of agreement.
- Training of data collectors and supervisors will take place in the second week following singing the contract.
- By end of fifth week, data should have been analyzed and first draft of report submitted. The actual data collection will take place in third and fourth week following signing the contacts.
- By end of six-week (40th day) comments and changes from Amref should have been addressed and 2nd draft submitted. At this point the consultant should provide presentation to Amref Ethiopia on final report and findings and final comments from Amref addressed and Final Report submitted in the 45 days of the assignment.
- The consultant will update Amref Health Africa in Ethiopia on the progress of the work regularly.
Expected Key Outputs
- Detailed Final proposal: including the consultant’s understanding of the assignment, proposed methodology to be used (for sampling, data collection, and entry, cleaning and data analysis), report structure, deliverables, timelines, budget and CV.
- Final Data Collection Tools.
- Analysis plan and steps
- 1st Draft of the survey report.
- 2nd Draft of the survey Report
- Final survey report and presentations as required.
- Final Survey Report: hard copy, complete data set and analysis syntax / preferably stata dataset and DOfile.
Required Experience
- The team will consist of professionals in the fields of Economics, public health and Social Science with a minimum of second-Degree. Very good professional diversity is an advantage in related areas. In addition, to the above requirement, consultancy firm or team is required to meet the following minimum requirements in order to qualify for the submission of its proposal:
- Significant Previous experience in similar tasks or consultancies specifically in project integrations and outcome-based financing; previous experience in similar tasks or consultancy. In particular, the applicant must have experience in conducting quality research and evaluation and performing impact data collection methods associated with service integration setting.
- Previous outstanding research and publication in reputable journals.
- Ability to effectively coordinate with government, NGO, and local stakeholders’ essential, an understanding of sectors coordination mechanisms an asset.
- Analytical and conceptual ability, demonstrated understanding of research design and social research methods to understand the impact of service integrations (WASH, SRH, Nutrition’s……).
- The consultant should have experience of using digital data collection tools /technologies (ODK, big data analysis and others).
- High quality English report writing and proofreading.
- The consultancy firm should be a registered firm and whose license has been re- registered and renewed for the current Ethiopian fiscal year.
About You
Eligibility Requirements and Technical Specifications
Any interested bidder, shall provide, in its submission in response to this TOR, sufficient documentary evidence of adherence to the eligibility and minimum qualification criteria detailed below. Amref Health Africa will assess the documents submitted by the applicants in response to this TOR;
a) Preliminary Evaluation Criteria
- Bids will be evaluated based on the below criteria.
- Bids lacking any of the documents below will be considered as non-responsive and therefore will be eliminated at this stage.
No. | Particulars | Marks | Compliant | Non-compliant |
1. | Provide a copy of valid business Trading License. | 1 or 0 | ||
2. | Provide a copy of Valid TIN | 1 or 0 | ||
3. | Provide a copy of VAT Certificate | 1 or 0 |
Note: Bids missing any of the 3 mandatory requirements above will be considered as non-responsive bid and therefore will be eliminated at this stage.
b) Technical Evaluation Criteria
The following will be used as the criteria for the evaluation:
No. | Technical Evaluation Criteria | Max Score- | Actual score | Remarks |
1 | Introduction & frameworks & method used | 54% | ||
2 | Team composition | 4% | ||
3 | Experience (Relevant attached experience) | 6% | ||
4 | Work Schedule | 3% | ||
5 | Overall structure of the proposal | 3% | ||
Total score given to Technical proposal | 70% |
NB: The pass mark for technical evaluation will be 52.5%. Bidders who score below the pass mark will be considered non-responsive and will not move to the next evaluation stage (financial evaluation).
b.1) Technical Evaluation Detail Criteria
No. | Dimensions | Description | Wt | Actual score | Remarks |
1 | Methods used (18) | Description of local area contexts and population- relating to the study nature | 2 | ||
Clarity of the study population description- | 2 | ||||
Determined justifiable sampling procedure and sample size | 14 | ||||
Method selected for the study -3 | |||||
Sample size and determination -2 | |||||
How the sampling frame mentioned-6 | |||||
Options presented for the methods 2 | |||||
2 | Understanding & approach for the evaluation (36) | Stated appropriate and relevant data collection approaches as per the ToR- Does the consultant understand the ToR and show clue for the approaches | 10 | ||
Appropriateness of data collection outlines | 10 | ||||
Does the consultant suggest appropriate data collection procedures that can fit the standard measurements (JMP as per ToR) | |||||
Clarity of Methods used to address objectives and target groups for this evaluation | 16 | ||||
Does the consultant explain clarify the analysis for each objective- 5 | |||||
Method to capture the targets/study units -5 | |||||
How the ethical issues addressed mentioned-1 | |||||
Feasibility of the study with stated method Vs objective- 5 | |||||
3 | Team composition (4) | 5 or more professional team relevant to the work done | 4 | ||
4 or more professional team relevant to the work done | 3 | ||||
3 or more professional team relevant to the work done | 2 | ||||
2 or more professional team relevant to the work done | 1 | ||||
1 or more professional team relevant to the work done | 0 | ||||
4 | Experience (6) | At least 5 and more relevant attached experience | 6 | ||
4 relevant attached experience | 4 | ||||
3 relevant attached experience | 3 | ||||
2 relevant experience | 2 | ||||
1 relevant experience | 1 | ||||
None (0) and records of unsuccessful assignment | 0 | ||||
5 | Work schedule (3) | Work schedule was prepared as Per the ToR | 3 | ||
6 | Overall structure of the proposal (3) | Please give rate the maximum five to the lowest -0: as general summary | 3 | ||
Total Score =(70) | 70 |
c) The Financial Proposal – [Will Not be Rated]
This should be an outline and is indicative only at this stage. Bidders are requested to develop a more detailed budget proposal as part of the final stage of the process.
Description | Amount in ETB |
Financial Quotation – Indicative budget to accomplish the task (Detailed cost proposal in ETB for the consultancy) | |
All Applicable Taxes | |
Total Amount in ETB |
Required Skills
- Action planning
- Analytical skills
- Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
- Communication
Desired Skills
- Action planning
- Analytical skills
- Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
- Communication
How to Apply
Submission of Proposal
a) What to submit
Company details: Brief description of the company including copy of registration documents – headquarters address, legal status, licenses and all relevant information that allows to have a better understanding about the company.
All certificates/licenses and documents mentioned under the Eligibility and Minimum Qualification Criteria section of this TOR document, including copy of the applicant´s registration, proof of being up to date with payment of tax obligations, etc.
References: Provision of copies of reference documents, track record of professional performance confirming that similar services have been satisfactorily provided in compliance with compulsory requirements (norms and standards), including the amount of contracts. Clients’ names and email contacts shall be indicated in this documentation
Detail Technical Proposal: In addition to detailed technical matters, the technical proposal shall provide a description of the consultant including an outline of the consultant’s recent experience in similar undertakings and a detailed plan for accomplishing the tasks described in the specific task section. We will consider financial proposal for technically qualified (≥75% out of 100%) firm.
Annexes: Any documents such as curriculum vitae, publications, work experiences, renewed license and other information, which the applicants feel, will assist the proposal review team in evaluating the proposal may be attached as annexes.
Logistics
Amref Health Africa in Ethiopia will no provide computers, copying, printing, telephone and vehicle services, but provide office space for continuously discussions, facilities for the presentation of results to be made.
Payment
The payment for the consultancy work shall be made in two phases according to the following schedule.
- The first payment of 30% advance of the total agreed contractual amount will be made after the signing of the contract agreement and agreed introductions, methods, frameworks and final tool submission with field work plan.
- The second payment of 70% of the total agreed contractual amount shall be made effective to the consultant upon the approval and acceptance of the final research report.
b) How to Submit and When to Submit:
The deadline for submission of the proposals is on or before July 22nd 2024 at 10:00 a.m. EAT and all interests/applications must be submitted their Technical Proposal through the secured email address: Tender.Ethiopia@amref.org using the subject line:
“Youth service uptake”
Please note that FINANCIAL PROPOSAL should be submitted in a sealed envelop to Amref Health Africa in Ethiopia country Office.
Submissions that are received by Amref Health Africa after the deadline indicated above, for whatever reason, shall not be considered for review. This TOR does not entail any commitment on the part of Amref Health Africa, either financial or otherwise.
Amref Health Africa reserves the right to accept or reject any or all bids without incurring any obligation to inform the affected applicant/s of the grounds