Location: Gonder, Ethiopia
Organization: Samaritan’s Purse
Deadline: Aug 20, 2025
Job Description
Job Summary
The IT and Reporting Officer will be responsible for providing ICT and reporting support to the WFP GFD Program in Alemwach/Dabat, establishing organizational-standard ICT systems, supporting Samaritans Purse staff with ICT-related needs, and assisting the WFP GFD Program with necessary reporting.
Key Responsibilities
- Configuration of new computers or existing SP-owned computers for new users as per the organizational standards for computer setup
- Processing of SP email accounts for incoming staff
- Installation of wired and wireless local area networks
- Developing basic user manuals for Microsoft Office applications
- Training Programs Online Development (POD) users
- Keeping software on all SP-owned computers and ICT devices up-to-date
- Scheduling preventive maintenance of ICT assets in all locations
- Maintaining an updated inventory of SP assets in Ethiopia
- Programming of HF and VHF handheld radios as necessary
- Guiding colleagues through troubleshooting procedures of computer issues via email, phone calls, face to face discussions or Skype
- Undertaking minor hardware repairs on SP-owned computers
- With a generous and serving spirit performing all other tasks and responsibilities assigned for the benefit of Samaritans Purse.
- Helping in managing the GDT system during GFD activities at each camp during general food distribution.
- Hand over the GDTs which we will receive from WFP and UNHCR and keep them properly according to SP asset management policy.
- Collecting waybills from store keepers and updating the Commodity Tracker Sheet every day, filling all copies of waybills for receipts and dispatch, and completing other supporting documents for GFD.
- Producing monthly CPDRs report in collaboration with GFD Coordinator and store keeper.
- Monitor the help desk workers and assist them in recoding the data.
- Compiling complaint reports and submit immediately after completion of the monthly GFD
EDUCATION / EXPERIENCE NEEDED
- Bachelor of Science in Computer Science, Information Technology, or related field
- 2 years working experience with an international NGO in a similar capacity
LANGUAGE
- Proficiency in English and Amharic
- Knowledge of the regional language required
- Knowledge of any other national language is a plus
SKILLS REQUIRED
To perform this job successfully, an individual must be willing to abide by Samaritans Purses code of conduct and understand the principals of Samaritans Purses Statement of Faith, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In addition, the following skills are required
- Attention to detail, anticipation and follow up are core values of the job function as well as maintaining the highest levels of confidentiality regarding contracts and salaries.
- Possesses strong organizational and problem-solving skills within a fast-paced environment.
- Must be a self-starter and internally driven to success and hard work.
- Good understanding of project management and project cycle
- Proven track record of handling a project from start to finish
- Good report writing and reviewing skills
- Strong interpersonal and conflict resolution skills
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.
- May travel in country with exposure to communicable diseases, hot and humid weather conditions.
- Work in a security context that is fluid
SAFEGUARDING COMMITMENT
The employee is required to carry out his/her duties in accordance with Samaritans Purse Safeguarding policy and Code of conduct.
Employee should remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills, which will enable him/her to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct his/herself in a manner consistent with the Safeguarding Policy.
