Locations: Addis Ababa, Ethiopia
Deadline: Jul 10, 2025
Job Description
System Administrator, Ethiopia – Data.FI
About Palladium:
Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.
Project Background:
Palladium is implementing the USAID-funded Translating Data for Implementation (Data.FI) award. Data.FI is a $180 million project which serves as USAID’s primary mechanism for data, technology, and health information systems to support HIV activities across strategic PEPFAR countries. Data.FI is part of a suite of large-scale global HIV programs that USAID has awarded and represents the next generation of HIV/AIDS programs. Data.FI plays a key role in USAID’s goals of helping partner countries on their Journey to Self-Reliance and transitioning local organizations to prime recipients of USG funding.
The overall goal of the Data.FI project is to improve global, regional, and national in-depth analyses of HIV epidemiologic and program data that can be directly applied to expedite the achievement of PEPFAR targets to attain and sustain control of the HIV epidemic. The focus also includes directly supporting host country governments and implementing partners to further enhance existing health information system platforms to inform management responses to well-defined gaps in HIV/AIDS programming.
In order to ensure rapid access to high quality data, Data.FI works towards: accelerating data utilization to rapidly course correct and take to scale cost-effective and impactful activities, models and approaches required to attain and maintain HIV epidemic control; scaling and optimizing in-country health information system capabilities to collect, exchange, adapt, govern, and visualize information in order to track the attainment and maintenance of HIV epidemic control; and supporting the transition of prime funding and implementation to capable local partners.
Position Summary:
The System Administrator is responsible for ensuring the availability, security, and performance of the infrastructure hosting Ethiopia’s national digital health systems. This includes routine server maintenance, user account management, and proactive monitoring of both cloud and on-premise environments supporting platforms like DHIS2, OpenMRS, LMIS, and eCHIS. The role plays a critical part in maintaining system uptime, implementing IT security protocols, and supporting the digital health ecosystem’s operational continuity.
Primary Duties and Responsibilities:
- Administer and maintain physical and virtual servers, cloud infrastructure, and hosting environments for core digital health systems.
- Monitor system performance, automate backups, and ensure timely disaster recovery procedures.
- Manage user roles, access rights, and authentication protocols in alignment with data protection standards.
- Conduct regular system audits, apply patches, and implement OS and application-level security updates.
- Troubleshoot and resolve technical issues across servers, network components, and user devices.
- Coordinate closely with DevOps, security, and helpdesk teams to ensure infrastructure health and support.
- Maintain documentation on system configurations, change logs, and standard operating procedures.
- Provide technical input for IT procurement and capacity planning.
Required Qualifications:
- Degree in Information Technology, Systems Administration, or related field.
- At least 3 years of experience in system administration.
- Proficiency with Linux/Windows server environments, firewalls, DNS, and system monitoring tools.
- Experience with backup tools, disaster recovery, and IT helpdesk operations.
- Familiarity with hosting digital health platforms (DHIS2, OpenMRS) is desirable.
Equity, Diversity & Inclusion
– Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodation to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at: accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Safeguarding
– We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.
All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Note: Application are received and reviewed on rolling basis, Apply as soon as possible. Palladium reserves all rights to close the advertisement before the Deadline.