Location: Jigjiga, Ethiopia
Organization: Norwegian Refugee Council (NRC)
Deadline: June 26, 2025, 07:00 PM
Job Description
- Role and responsibilities
The WASH Officer leads the installation, operation, and preventive maintenance of all critical electrical and mechanical systems (including generators, pumps, pipelines, control panels/solar equipment) within the camp. This role is responsible for ensuring and managing a critical spare parts inventory. The officer trains operators, plumbers, and technicians in safe procedures and emergency response. Key duties also include producing detailed weekly/monthly progress.
Generic responsibilities
- Conduct troubleshooting, preventive maintenance, and repairs of all electromechanical systems to minimize downtime and extend equipment lifespan.
- Train and mentor staff (operators, technicians, plumbers) in safe operations, maintenance protocols, and emergency response. Develop manuals/checklists.
- Maintain critical spare parts inventory; procure tools/equipment by preparing technical specifications and bill of quantities.
- Track/optimize fuel consumption and generator runtime and audit equipment performance (uptime, failure rates);
- prepare weekly/monthly reports on maintenance, installations, and system compliance.
Specific responsibilities
- Plan and oversee the design, installation, operation, and maintenance of electrical and mechanical systems in WASH infrastructure to ensure efficiency and sustainability.
- Lead troubleshooting, repair, and preventive maintenance of generators, surface/submersible pumps, main pressure line and distribution networks, electrical components like control panels, solar systems (Invertors and control boards)
- Implement rigorous maintenance schedules to minimize downtime and extend equipment lifespan.
- Maintain critical spare parts inventory for rapid response to breakdowns.
- Serve as primary technical focal point for all electromechanical systems across all sites.
- Train and mentor water system operators, plumbers, and assistant technicians in: safe equipment operation, preventive maintenance protocols, and emergency troubleshooting
- Maintain accurate documentation of electromechanical equipment, including system specifications, performance reports, and maintenance logs.
- Develop customized operation manuals and maintenance checklists.
- Track fuel consumption and generator runtime; optimize usage to reduce costs.
- Ensure timely procurement of essential tools, spare parts, and equipment by preparing bill of quantities and technical specifications (including part numbers, quantities).
- Audit equipment performance weekly; produce reports on uptime, failure rates.
- Prepare weekly/monthly progress reports on maintenance, installations, and system performance.
- Ensure all work complies with NRC safety standards and codes.
Qualifications
- Competencies
1. Professional competencies:
- Diploma/Degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering.
- 6+ years (Diploma) or 4+ years (Degree) experience in maintaining electromechanical equipment: solar systems, pumps and generators
- Proven field experience in refugee camps, rural development, or emergency contexts.
- Advanced skills in Microsoft Excel (fuel/performance tracking) and technical report writing.
- Fluency in English (written/spoken).
2. Behavioral competencies
- Managing resources and achieving results
- Handling insecure environments
- Communicating with impact and respect
- Working with people
- Coping with change
- Planning and delivering results.
About Us
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The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
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